✦ Contact Us

We're here to help

Average response time is under 24 hours on business days. Check the FAQ first β€” your answer may already be there.

Submit a Support Ticket

We'll reply to your email within 24 hours
πŸ“§

Email Support

For non-urgent matters you can email us directly.

support@luxe-live.com β†’
⏱️

Response Times

We aim to respond within:

  • Urgent (safety/security): < 4 hours
  • Payment issues: < 12 hours
  • General support: < 24 hours
  • Ban appeals: < 5 business days
πŸ”

Before You Submit

Many issues are answered in our FAQ. Try searching there first.

Browse FAQ β†’
πŸ”Ž

Track Your Ticket

Already submitted? Enter your ticket number to check its status.