/* ─── Luxe Live Support — Design Tokens ─────────────────────────────────── */
:root {
  --midnight:   #0c0d12;
  --surface:    #111318;
  --surface-2:  #181a22;
  --surface-3:  #21242f;
  --border:     #2a2d3a;
  --gold:       #b5892a;
  --gold-light: #d4a84b;
  --gold-bright:#e8c06a;
  --emerald:    #34d399;
  --text:       #f0f0f8;
  --text-2:     #c8c8d8;
  --muted:      #6b7280;
  --red:        #ef4444;
  --radius-sm:  8px;
  --radius-md:  14px;
  --radius-lg:  20px;
  --radius-xl:  28px;
}

/* ─── Reset ──────────────────────────────────────────────────────────────── */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
html { scroll-behavior: smooth; }
body {
  font-family: 'Inter', system-ui, sans-serif;
  background: var(--midnight);
  color: var(--text);
  line-height: 1.6;
  min-height: 100vh;
}
a { color: var(--gold-light); text-decoration: none; }
a:hover { color: var(--gold-bright); text-decoration: underline; }
img { max-width: 100%; }

/* ─── Gradient text ──────────────────────────────────────────────────────── */
.grad-gold {
  background: linear-gradient(135deg, var(--gold-bright) 0%, var(--gold) 50%, #8a6820 100%);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  background-clip: text;
}

/* ─── Header / Nav ───────────────────────────────────────────────────────── */
header {
  position: sticky; top: 0; z-index: 50;
  background: rgba(12,13,18,0.92);
  backdrop-filter: blur(16px);
  border-bottom: 1px solid var(--border);
}
.nav-inner {
  max-width: 1100px; margin: 0 auto;
  display: flex; align-items: center; justify-content: space-between;
  padding: 0 24px; height: 64px;
}
.nav-logo { display: flex; align-items: center; gap: 10px; }
.nav-logo span { font-size: 1.1rem; font-weight: 700; color: var(--gold-bright); letter-spacing: -0.01em; }
.nav-links { display: flex; gap: 4px; }
.nav-links a {
  padding: 6px 14px; border-radius: var(--radius-sm);
  font-size: 0.875rem; font-weight: 500; color: var(--text-2);
  transition: background .15s, color .15s;
}
.nav-links a:hover, .nav-links a.active {
  background: rgba(181,137,42,0.1); color: var(--gold-bright);
  text-decoration: none;
}
.nav-cta {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 8px 18px; border-radius: var(--radius-xl);
  background: linear-gradient(135deg, var(--gold-light), var(--gold), #8a6820);
  color: var(--midnight) !important; font-weight: 700; font-size: 0.875rem;
  text-decoration: none !important; transition: opacity .15s;
}
.nav-cta:hover { opacity: .85; }

/* ─── Hero ───────────────────────────────────────────────────────────────── */
.hero {
  text-align: center; padding: 72px 24px 56px;
  background: radial-gradient(ellipse 70% 50% at 50% 0%, rgba(181,137,42,0.07) 0%, transparent 70%);
}
.hero h1 { font-size: clamp(2.2rem, 5vw, 3.8rem); font-weight: 300; letter-spacing: -0.03em; line-height: 1.1; margin-bottom: 16px; }
.hero p { font-size: 1.1rem; color: var(--muted); max-width: 560px; margin: 0 auto 32px; }
.badge-pill {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 5px 16px; border-radius: 999px; margin-bottom: 24px;
  background: rgba(181,137,42,0.08); border: 1px solid rgba(181,137,42,0.22);
  color: var(--gold); font-size: 0.7rem; font-weight: 700; letter-spacing: .12em; text-transform: uppercase;
}

/* ─── Search bar ─────────────────────────────────────────────────────────── */
.search-wrap {
  max-width: 560px; margin: 0 auto;
  position: relative; display: flex; align-items: center;
}
.search-wrap input {
  width: 100%; padding: 14px 20px 14px 48px;
  background: var(--surface-2); border: 1px solid var(--border);
  border-radius: var(--radius-xl); color: var(--text); font-size: 1rem;
  outline: none; transition: border-color .2s;
}
.search-wrap input:focus { border-color: rgba(181,137,42,.5); }
.search-wrap input::placeholder { color: var(--muted); }
.search-icon {
  position: absolute; left: 16px; color: var(--muted);
  pointer-events: none;
}

/* ─── Layout container ───────────────────────────────────────────────────── */
.container { max-width: 1100px; margin: 0 auto; padding: 0 24px; }
.section { padding: 56px 0; }
.section-title {
  font-size: 1.5rem; font-weight: 600; margin-bottom: 8px;
  letter-spacing: -0.02em;
}
.section-sub { color: var(--muted); font-size: .9rem; margin-bottom: 32px; }

/* ─── Cards / Grid ───────────────────────────────────────────────────────── */
.grid-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; }
.grid-2 { display: grid; grid-template-columns: repeat(2, 1fr); gap: 20px; }
@media (max-width: 768px) {
  .grid-3 { grid-template-columns: 1fr; }
  .grid-2 { grid-template-columns: 1fr; }
}

.card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  padding: 28px 24px;
  transition: border-color .2s, transform .15s;
}
.card:hover { border-color: rgba(181,137,42,.3); transform: translateY(-2px); }
.card-icon {
  width: 44px; height: 44px; border-radius: var(--radius-md);
  background: rgba(181,137,42,.1); display: flex; align-items: center;
  justify-content: center; font-size: 1.3rem; margin-bottom: 16px;
}
.card h3 { font-size: 1rem; font-weight: 600; margin-bottom: 8px; }
.card p { font-size: .875rem; color: var(--muted); line-height: 1.6; }
.card a.card-link {
  display: inline-flex; align-items: center; gap: 5px;
  font-size: .8rem; font-weight: 600; color: var(--gold);
  margin-top: 14px; text-decoration: none;
}
.card a.card-link:hover { color: var(--gold-bright); }

/* ─── FAQ accordion ──────────────────────────────────────────────────────── */
.faq-list { display: flex; flex-direction: column; gap: 10px; }
.faq-item {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  overflow: hidden;
}
.faq-q {
  width: 100%; display: flex; align-items: center; justify-content: space-between;
  padding: 18px 22px; background: none; border: none; cursor: pointer;
  color: var(--text); font-size: .95rem; font-weight: 500; text-align: left;
  transition: background .15s;
}
.faq-q:hover { background: var(--surface-2); }
.faq-q .chevron { transition: transform .25s; color: var(--muted); flex-shrink: 0; }
.faq-item.open .faq-q .chevron { transform: rotate(180deg); }
.faq-a {
  max-height: 0; overflow: hidden;
  transition: max-height .3s ease, padding .3s ease;
  padding: 0 22px; color: var(--muted); font-size: .9rem; line-height: 1.7;
}
.faq-item.open .faq-a { max-height: 400px; padding: 0 22px 18px; }

/* ─── Contact / Ticket form ──────────────────────────────────────────────── */
.form-card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  padding: 36px 32px;
  max-width: 680px;
}
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
@media (max-width: 600px) { .form-row { grid-template-columns: 1fr; } }
.form-group { display: flex; flex-direction: column; gap: 6px; margin-bottom: 18px; }
.form-group label { font-size: .8rem; font-weight: 600; color: var(--text-2); letter-spacing: .04em; text-transform: uppercase; }
.form-group input,
.form-group select,
.form-group textarea {
  background: var(--surface-2); border: 1px solid var(--border);
  border-radius: var(--radius-md); padding: 12px 16px;
  color: var(--text); font-size: .95rem; outline: none;
  transition: border-color .2s; font-family: inherit;
}
.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus { border-color: rgba(181,137,42,.5); }
.form-group textarea { resize: vertical; min-height: 130px; }
.form-group select { cursor: pointer; }
.form-group select option { background: var(--surface-2); }

.btn-gold {
  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  padding: 13px 28px; border-radius: var(--radius-xl);
  background: linear-gradient(135deg, var(--gold-light), var(--gold), #8a6820);
  color: var(--midnight); font-weight: 700; font-size: .95rem;
  border: none; cursor: pointer; transition: opacity .15s, transform .1s;
}
.btn-gold:hover { opacity: .88; transform: translateY(-1px); }
.btn-ghost {
  display: inline-flex; align-items: center; gap: 8px;
  padding: 13px 28px; border-radius: var(--radius-xl);
  background: transparent; border: 1.5px solid var(--border);
  color: var(--text-2); font-weight: 600; font-size: .95rem;
  cursor: pointer; transition: border-color .15s, color .15s;
}
.btn-ghost:hover { border-color: var(--gold); color: var(--gold); }

/* ─── Status banner ──────────────────────────────────────────────────────── */
.status-bar {
  display: flex; align-items: center; gap: 12px;
  padding: 14px 20px; border-radius: var(--radius-md);
  background: rgba(52,211,153,0.08); border: 1px solid rgba(52,211,153,0.2);
  margin-bottom: 40px;
}
.status-dot { width: 10px; height: 10px; border-radius: 50%; background: var(--emerald); animation: pulse 2s infinite; flex-shrink: 0; }
@keyframes pulse { 0%,100%{opacity:1} 50%{opacity:.4} }
.status-bar p { font-size: .875rem; color: var(--emerald); font-weight: 500; }

/* ─── Divider ────────────────────────────────────────────────────────────── */
.divider { border: none; border-top: 1px solid var(--border); margin: 48px 0; }

/* ─── Policy / Privacy content ───────────────────────────────────────────── */
.prose { max-width: 740px; }
.prose h2 { font-size: 1.25rem; font-weight: 600; margin: 36px 0 12px; letter-spacing: -0.01em; color: var(--text); }
.prose h3 { font-size: 1rem; font-weight: 600; margin: 24px 0 8px; color: var(--text-2); }
.prose p { font-size: .95rem; color: var(--muted); margin-bottom: 14px; line-height: 1.8; }
.prose ul { padding-left: 22px; margin-bottom: 14px; }
.prose ul li { font-size: .95rem; color: var(--muted); margin-bottom: 6px; line-height: 1.7; }
.prose strong { color: var(--text-2); font-weight: 600; }
.prose a { color: var(--gold-light); }
.policy-meta { font-size: .8rem; color: var(--muted); margin-bottom: 40px; padding: 12px 16px; background: var(--surface-2); border-radius: var(--radius-sm); border-left: 3px solid var(--gold); }

/* ─── Footer ─────────────────────────────────────────────────────────────── */
footer {
  border-top: 1px solid var(--border);
  padding: 40px 24px;
  margin-top: 80px;
}
.footer-inner {
  max-width: 1100px; margin: 0 auto;
  display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 16px;
}
.footer-links { display: flex; flex-wrap: wrap; gap: 20px; }
.footer-links a { font-size: .85rem; color: var(--muted); transition: color .15s; }
.footer-links a:hover { color: var(--gold); text-decoration: none; }
.footer-copy { font-size: .8rem; color: var(--muted); }

/* ─── Toast notification ─────────────────────────────────────────────────── */
#toast {
  position: fixed; bottom: 24px; right: 24px; z-index: 1000;
  background: var(--surface-3); border: 1px solid var(--border);
  border-radius: var(--radius-md); padding: 14px 20px;
  font-size: .9rem; color: var(--text);
  box-shadow: 0 8px 32px rgba(0,0,0,.5);
  transform: translateY(100px); opacity: 0;
  transition: transform .3s ease, opacity .3s ease;
  max-width: 320px;
}
#toast.show { transform: translateY(0); opacity: 1; }
#toast.success { border-color: rgba(52,211,153,.3); color: var(--emerald); }
#toast.error   { border-color: rgba(239,68,68,.3);  color: var(--red); }

/* ─── Responsive nav ─────────────────────────────────────────────────────── */
@media (max-width: 640px) {
  .nav-links { display: none; }
  .hero h1 { font-size: 2.2rem; }
  .form-card { padding: 24px 18px; }
}